Inside ASCONPress Releases
Improved customer service took centre stage as the Management and key stakeholders in ASCON OIL COMPANY gathered in Lagos for the 2015 STATION COORDINATORS/DEALERS MEETING. The event, which had participants from all the geo-political zones of Nigeria where the company has branches, was aimed at reviewing business processes, performance, and ensuring alignment with the overall vision and mission of the company, with a view to giving customers better value for money.
For the participants, largely comprised of station coordinators, dealers, and top management members of the company, the occasion offered a platform for a no-holds-barred isolation of problems and proffering of solutions that would keep driving the company forward on its strive to surpass customers expectations and keep competitors wondering why.
The focus was not just on the company’s oil and gas customers as customers of its (ASCON LUBES, ASCON AVIATION, GOLDEN SHIELD INSURANCE and others) also got ample attention. From the Group Managing Director, who led the initiative and took the driving seat towards better service, to speakers who presented papers at the occasion, the message was unanimous – customers are kings and they deserve better.
It is expected that the weeks to come would usher in brand new rewarding experiences for ASCON OIL company’s customers as they transact with a re-inspired workforce with a renewed commitment to serving them better. Definitely, better times are here.